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866-210-3114

Understanding Our FAQ Section

Why FAQs Matter

The FAQ section is designed to address the most common inquiries about our services, providing clarity and confidence to our customers.

By answering frequently asked questions, we aim to enhance your understanding of our offerings and ensure a seamless experience.

Our commitment to transparency and customer support is reflected in the detailed answers provided, helping you make informed decisions.

Common Questions About The Portal

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Is The Portal Available In Additional Colors?

No, it is only available in white to maintain a classic and respectful appearance.

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Is The QR Code Painted On The Substrate?

No, the text and QR code are etched into the acrylic for durability.

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Is The Acrylic Durable?

Yes, the acrylic is UV stable and weather resistant, ensuring longevity.

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Is The Portal Difficult To Affix To The Headstone?

No, we provide a detailed video with mounting tips to assist you.

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Is The Portal Patented?

Yes, there is a patent and trademark protecting our unique design.

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Where Is The Portal Made?

Our products are proudly made in Clearlake, California, USA.

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Who Produces My Video?

You produce the video and upload it to your preferred media platform.

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Do You Store My Videos?

No, we provide a medium to access videos from your chosen platform.

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Can You Have Multiple Portals On A Headstone?

Yes, multiple portals can be mounted to a single headstone.

Interactive Memorials

Seamless Video Integration

Durable and Weatherproof

Affordable Pricing

Key Features of The Portal

Available in White

The Portal is exclusively available in a sleek white finish, offering a timeless and elegant look.

Etched QR Code

Our QR code is meticulously etched into the acrylic, ensuring durability and a seamless appearance.

UV Stable and Weather Resistant

Crafted from high-quality acrylic, The Portal is designed to withstand various weather conditions, maintaining its integrity over time.

Easy Mounting Process

We provide a comprehensive video guide to assist you in affixing The Portal to any headstone effortlessly.

Min Height: 67px
(255) 352-6258
Customer Support Hotline
Email Us for Inquiries
1234 Divi St. #1000, San Francisco, CA 94220
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Preserve Memories with The Portal

Join countless families in celebrating the lives of loved ones with The Portal. Start creating your video tribute today and keep memories alive for future generations.